Our website address is: https://servicesecoplus.ca
Last modification: October 2023
Personal Information Protection Officer
Julien Chaput-Lemay, CEO
Protection of personal information
Acquisition and collection of personal information during training and support.
During training and support, employees and representatives of Ecoplus Group are subject to very strict non-disclosure agreements of personal information. All information collected during discussions and work is managed with the greatest diligence and respect for personal information.
When you leave a comment on our website, the data entered in the comment form, but also your IP address and the user agent of your browser are collected to help us detect unwanted comments.
Data on the use of our services
You can visit this site without identifying yourself or disclosing any information about yourself. However, we may automatically collect certain anonymous information (“Anonymous Information”). Our web server may collect the IP address and Internet Service Provider (“ISP”) name associated with the computer from which you access this Site, browser type and version, and operating system. that you are using as well as the address of the website you visited before this one. If your browser is configured to accept cookies, we will place either volatile cookies (until you exit the current window) or persistent cookies (until you manually disable or delete cookies using your browser’s software). browser) on your computer. A “cookie” is a small piece of information that our website automatically sends to your browser and is stored in your computer’s memory, which then allows our web server to remember information about your preferences as anonymous information. For more details, see our section on Cookies.
If you leave a comment on our site, you will be asked to save your name, email address and website in cookies. This is just to make it easier for you so that you don’t have to fill in this information if you leave another comment later. These cookies expire after one year.
If you go to the login page, a temporary cookie will be created to determine whether your browser accepts cookies. It does not contain personal data and will be deleted automatically when you close your browser.
When you log in, we will set a number of cookies to save your login information and screen preferences. The lifespan of a connection cookie is two days, that of a screen option cookie is one year. If you check “Remember me”, your cookie will be kept for two weeks. If you log out of your account, the login cookie will be cleared.
By editing or publishing an article, an additional cookie will be stored in your browser. This cookie does not include any personal data. It simply indicates the ID of the article you have just modified. It expires after one day.
Embedded content from other websites
Articles on this site may include embedded content (e.g. videos, images, articles, etc. ). Content embedded from other sites behaves the same as if the visitor went to that other site.
How long is your data kept?
If you leave a comment, the comment and its metadata are retained indefinitely. This allows subsequent comments to be automatically recognized and approved instead of leaving them in the moderation queue.
What are your rights over your data?
If you have an account or have left comments on this site, you can request to receive a file containing all the personal data we have about you, including that you have provided to us. You can also request the deletion of personal data concerning you. This does not take into account data retained for administrative, legal or security purposes.
Where your data is sent
Visitor comments may be checked using an automated spam comment detection service.
Communication with Ecoplus Group
If you communicate with us, we may keep a record of the correspondence, but we will not use the email address or other contact information other than to respond to the communication request.
Inappropriate use of personal information
We do not collect, use or disclose any of your personal information without your consent, except where required or permitted by law.
We may, for example, collect, use or disclose personal information without your knowledge or consent in the event of an emergency where a person’s life, health or safety is threatened.
We may also disclose information, without notifying you or obtaining your consent, to an attorney or other advisor representing Ecoplus Group, in order to collect a debt, comply with a subpoena, warrant or other court order, required for investigation or law enforcement, or otherwise required or permitted by law. When a request for personal information is made by an organization with lawful authority for the request, Ecoplus Group will take reasonable steps to ensure that the requesting party appropriately identifies its legal authority.
We will usually obtain your consent in writing or verbally. When determining the appropriate form of consent, we will take into account the sensitivity and reasonable expectations regarding personal information.
You may withdraw your consent to the continued collection, use or disclosure of your personal information by Ecoplus Group at any time by contacting us through our email: email@example.com or by calling 819-771-6151, but such a request will be subject to legal or contractual restrictions. We will also require reasonable notice for the requested changes to take effect.
Disclosure of Information
We will not sell, trade, rent, or license any personal information you provide to us.
Ecoplus Group uses third party service providers to process certain data and credit card transactions if employers, recruiters or others have signed up for paid services. Third-party service providers must comply with privacy laws and principles comparable to ours.
Accessing and Updating Your Personal Information
We will take necessary steps to ensure that your personal information is as accurate, complete and up-to-date as possible for the purposes, and to minimize the possibility that inappropriate information may be used to take a decision about you.
Ecoplus Group offers you the means to access the registration information as well as your other personal information that you have provided to us by email: firstname.lastname@example.org or by telephone at 819-771-6151
You can similarly contact us to report any errors or omissions related to your personal information, either through our email: email@example.com or by telephone at 819-771-6151. Ecoplus Group does not share personally identifiable information with third parties.
At any time, if you decide that you no longer wish to receive subscribed updates, you can log in to the site and change your personal preferences, use the unsubscribe links in emails, or contact us via email. via our email: firstname.lastname@example.org indicating that you no longer wish to receive updates.
Upon written request, Ecoplus Group will inform you of the existence, use or disclosure of your personal information, according to the processes and procedures established for such requests. If you are in doubt as to whether or not we have a record of your personal information and would like confirmation from us, please contact us via our email: email@example.com by taking Please include all email addresses that you have provided to us.
We may need additional information about you to verify your identity after your access request. Such personal information will be used only for identity verification purposes and will be subject to protection under the terms of the Personal Information Protection Policy.
Ecoplus Group will respond to any access request within 30 days unless required or permitted by law or regulation.
In certain circumstances we may not be able to provide access to all of the personal information we hold about you. We will not provide access to information if it risks revealing personal information about a third party, endangers the life or safety of any person, reveals commercial and confidential information, if the personal information is protected due to a recognized privilege, if they were part of a settlement or dispute resolution procedure, or if they were collected as part of the investigation into a violation of an agreement or a contravention of the law. In the event of refusal of an access request, Ecoplus Group will inform you of the reasons.
Where we deem it appropriate, given the sensitivity of the personal information we collect, use and disclose, we employ encryption or authentication tools, among other methods, practices and procedures, to protect some of your personal information regardless of the format in which it is stored. Our practices and procedures for safeguarding your information are regularly reviewed.
Email you send to us is not necessarily secure when you transmit it to us. If your message is confidential or contains confidential information, such as a credit card number, it is best to use mail or telephone.
It is important that you keep your identification number and password in a secure place and that you do not communicate them to anyone, in order to protect your personal information on our Site.
There are phishing methods on the Internet (emails that falsely claim to come from someone else) targeting people who the phisher believes to be registered users of this site with generally fraudulent purposes. If you ever receive any such or suspicious email, do not log in from the target link or provide any personal information. Contact us immediately at 819-771-6151and notify us by email: firstname.lastname@example.org.
We strive to protect the security of your sensitive information during transmission by using Secure Sockets Layer (“SSL”) software, which encrypts the information you enter.
We instruct our employees who have access to your personal information to use it only in strict accordance with the principles set out in the Personal Information Protection Policy and the laws applicable to each company concerned. Only our administrative staff has access to your personal information. Employees who improperly use customers’ personal information may be subject to disciplinary action.
Changes to our Personal Information Protection Policies
Brand Alliance and Other Related Sites
This site may contain links to other sites, including those of our business partners, suppliers and advertisers. Although we attempt to link only to sites that share our high standards and respect for privacy, you should understand that we are not responsible for the content of other sites or their privacy practices. personal.
Ecoplus Group will ensure that information on its policies and practices related to the management of personal information is quickly accessible. Please send us any questions about our policies and procedures regarding the right to personal information, any request for access to our records on your personal information or any other complaints via our email email@example.com. All complaints about access to personal information will be acknowledged, recorded, investigated and responded to in accordance with the laws.
You can communicate with us via our email: firstname.lastname@example.org by telephone at 819-771-6151 or by post to the following address: 247 Freeman Rd, Gatineau, Qc, J8Z 2A9. If you contact us by telephone, please note that your call may be recorded for training or quality assurance purposes.